Your privacy matters to us. This page explains exactly what personal information 365ph apk collects, how we use it, and the rights you have as a member in the Philippines. We keep things clear and straightforward so you always know where you stand.
Last updated: 2025
We only collect what we genuinely need to run your account and keep the platform safe for everyone in the Philippines.
When you register an account on 365ph apk, we collect the personal details you provide in the sign-up form — including your full name, date of birth, email address, and mobile number. We also collect your preferred payment details when you make a deposit or request a withdrawal, so that transactions can be processed accurately and securely. If you contact our support team, we keep a record of that communication, including any information you share to help us resolve your query. During identity verification, you may be asked to submit a government-issued ID or other documentation to confirm your identity and age in line with Philippine regulations. All information you submit directly is stored securely and used only for the purposes described in this policy. We do not ask for more information than is necessary to operate your account and comply with our legal obligations. You can update most of your personal details at any time by accessing your account settings or contacting our support team.
When you access 365ph apk through your mobile browser or any device, we automatically collect certain technical information to help us deliver a smooth and secure experience. This includes your IP address, device type, operating system, browser version, and the pages or features you interact with during your session. We also collect session duration data and in-platform activity logs, which help us detect unusual behaviour and protect your account from unauthorised access. This technical data is used to improve platform performance, troubleshoot issues, and ensure that the service works correctly across the wide range of mobile devices used by players in the Philippines. We may use cookies or similar local storage technologies to remember your session preferences and keep you logged in securely between visits. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how some features of the platform function. We do not use tracking technologies to build advertising profiles or share your browsing behaviour with third-party advertisers.
All financial transactions on 365ph apk are processed in Philippine pesos (PHP) through local payment channels available to members in the Philippines. When you make a deposit or withdrawal, we collect the transaction amount, payment method reference, and timestamp to maintain an accurate record of your account activity. Full payment card numbers or bank account credentials are never stored directly on our servers — payment processing is handled by our trusted payment partners who operate under their own security standards. We retain transaction records for as long as required by applicable Philippine financial regulations and our internal compliance obligations. These records may be reviewed in the event of a dispute, a fraud investigation, or a request from a regulatory authority. If you have questions about a specific transaction, our support team can access your transaction history to assist you. We will never share your financial data with third parties for marketing or commercial purposes.
Every piece of data we hold has a clear, legitimate purpose — no guesswork, no hidden agendas.
We use your registration details to create and manage your account, verify your identity, and ensure that only you can access your funds and game history. Your contact information allows us to send you important account notifications — such as deposit confirmations, withdrawal updates, and security alerts — directly to your registered email or mobile number. We also use your data to apply any responsible gaming limits or self-exclusion requests you have set, ensuring those protections remain active across all your sessions. Account data helps us resolve disputes fairly and accurately if a question arises about a game result or a transaction. Without this information, we simply cannot operate a safe and compliant platform for players in the Philippines.
Your data plays a critical role in keeping the platform secure and compliant with Philippine regulations. We use automated monitoring tools to analyse login patterns and transaction behaviour, flagging anything that looks unusual so our team can investigate promptly. Identity verification data helps us confirm that all members are aged 21 or above, as required by law, and that accounts are not being used for fraudulent or money-laundering purposes. In cases where we are legally required to share information with a regulatory authority or law enforcement body, we will do so in strict accordance with applicable Philippine law. We retain security logs for a defined period to support any investigations that may arise after the fact. Protecting the integrity of the platform protects every member who plays on it.
Aggregated and anonymised usage data helps us understand how members in the Philippines interact with different parts of the platform — which games are most popular, where players encounter friction, and how the mobile experience can be made faster and more intuitive. This analysis never identifies you personally; it is used purely to guide product decisions and prioritise improvements. We may also use feedback you provide through support interactions to identify recurring issues and address them in future updates. Our goal is to make 365ph apk the most enjoyable and reliable mobile gaming platform available to Filipino players, and your usage data is a key input in that process.
We may use your contact details to send you service-related messages, such as updates to our Terms and Conditions or this Privacy Policy, changes to payment processing, or important platform announcements. Where you have opted in to receive promotional communications, we may also send you information about new games, upcoming sports events, or special offers available on 365ph apk. You can opt out of promotional messages at any time by updating your communication preferences in your account settings or by contacting our support team. We will always respect your communication preferences and will never send you unsolicited messages from third-party advertisers. Transactional and security messages cannot be opted out of, as they are essential to the safe operation of your account.
As a member in the Philippines, you have clear rights regarding the personal information we hold about you. Here is a plain-language summary of what you can ask us to do.
You have the right to request a copy of the personal data that 365ph apk holds about you at any time. If you believe any of the information we hold is inaccurate or out of date, you can ask us to correct it, and we will do so promptly after verifying your identity. Most basic account details — such as your contact number or email address — can be updated directly through your account settings without needing to contact support. For more sensitive corrections, such as changes to your registered name or date of birth, our support team will guide you through the verification process required. We aim to respond to all data access requests within a reasonable timeframe in accordance with applicable Philippine data protection law. There is no charge for making a data access or correction request. Keeping your information accurate helps us serve you better and ensures your account remains compliant.
You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent and there is no other legal basis for processing. Please note that certain data — particularly transaction records and identity verification documents — must be retained for a minimum period under Philippine financial and gaming regulations, even after your account is closed. Where deletion is not possible due to legal obligations, we will restrict the use of your data to only those purposes required by law. You also have the right to receive a copy of your personal data in a structured, commonly used format if you wish to transfer it elsewhere. To make a deletion or portability request, contact our support team with your account details and the specific data you are requesting. We will confirm receipt of your request and provide a timeline for completion. Your rights under Philippine data protection law are taken seriously by the 365ph apk team.
You have the right to object to the processing of your personal data in certain circumstances, particularly where processing is based on our legitimate interests rather than a legal obligation or your explicit consent. If you object, we will review your request and either stop the processing or explain why we have a compelling legitimate reason to continue. You may also request that we restrict the processing of your data — for example, while a correction request is being reviewed — which means we will continue to store it but will not use it for any other purpose during that period. These rights apply in addition to your right to withdraw consent for any processing that is based solely on your consent, such as receiving promotional communications. To exercise any of these rights, please reach out to our support team. We are committed to handling all such requests fairly, transparently, and in line with the standards expected of a responsible platform operating in the Philippines.
If you have any questions about how 365ph apk handles your personal data, or if you would like to exercise any of your rights, our support team is ready to help. You can also visit our FAQ page for quick answers to common questions about accounts, payments, and platform features.